An Introduction to Standardization of Work
When it comes to a business, it is essential to have standards. They can help in reducing variability and improving quality in the services and products of the company. It also keeps the quality consistent. By having the proper standards, pointing out the mistakes or problems and to overcome them become even easier.
Standardizing does not have to mean lowering customer service standards or losing the personal touch. When there are multiple branches of an organization, it is vital to maintain a reputation. In order to do so, one requires coming up with a standard operating procedure. This helps in developing, documenting, and using standardization. As mentioned earlier, the need for standardization is plenty. With a consistent expectation at play, new staff members can be trained more effectively which will ultimately help in fostering a respectful work environment.
The whole process of standardization can be a tedious and challenging task. Taking up a micro-learning course on standardization of work can be of real help in such a scenario. The course will not only teach you the key differences in the practical work standards and artificial standards, but also the process involved in work standardization.
Course Content
This course will help you in:
- Differentiating between the artificial standards and practical work standards.
- Explaining the process of standardization of work.
Course Duration
7 to 10 minutes
Target Audience
- Best suited for staff members and operational-level managers.
- Age group – 19 to 35 years
Available in:
- Video
Delivered Via:
- Intranet
- Internet